Meet the Ross Lake Crew
Ross Lake Resort has been a family-operated business since 1952. Although we may not all be blood-related, we are a tight-knit quirky crew with all the different family dynamics represented. From our super-hero leader to our protective mama bear to our thrill-seeking younger brother and everything in between.
Meet our amazing crew ...
Don’t let the Biotech background of our Owner fool you, he has been coming to Ross Lake since 1982 and his great grandfather started the family annual tradition back in 1949! Andy purchased the resort in 2016 and is passionate about ensuring our guests (both longtime and new faces) enjoy the culture and beauty of Ross Lake. Since buying the resort he has become an excellent RLR apparel model and a world-class leader in shake installation, deck construction, and applying bumpers and bull rails…he's even a Boat Captain now! Andy is an avid fly fisherman and has lots of stories (not only fish tales). One of our favorite Andy taglines is “have I told you this story?!”
On her first day of summer break from college, Baily received a call asking for help with housekeeping in the summer of 2008. She loved the atmosphere so much she has stayed with us even after school. She is a self-proclaimed professional “cat herder." She loves boat rides, the Nohokomeen Glacier, and the walkie-talkies she makes us carry around. Having a personal vendetta against sticky notes (“where do they all come from!?”) she has become an excellent list maker. Holder of our worrier award, Baily has been dubbed "Mama Bear" to our staff.
Operations Manager/Boat Captain/Mechanic
In 2005, Lucas filled in for a friend and planned to be here for a couple of weeks and we haven't let him leave! Currently, Lucas is our resident mechanic and we often joke that if he can’t fix it, we are in trouble. Holding the speed record in the beloved Ross Lake Resort Catamaran, everyone gets excited to see him pulling up to the dock. Lucas is a dog magnet even though Ella gets a little jealous when he pets other dogs, she is learning to share him on occasion. When Lucas isn’t turning a wrench or driving a boat you can usually find him in his shop blowing glass. He has a pocket full of marbles everywhere he goes!
In 2018, Candi decided to embark on a life adventure accepting a position with us. Since then she has been a go-getter accomplishing any task we put in front of her and even some we don’t! She has mastered our waitlist, never giving up hope to find someone to fill a canceled reservation! Candi has worked a few places in her life and she says “never in my life have I seen more sticky notes!” but we still haven’t scared her away. She has been a great addition to our crew (however she is always trying to get us to eat healthy snacks!) One of Candi's favorite Ross Lake activities is night paddling under the stars.
Malachi has been with us since 2009. He is an avid outdoorsman who enjoys fly fishing, fly tying, hiking, and cooking. Often seen trailed by Scootie and Loki, he has a knack for intermittent witty comments (he’s kind of the strong silent type). He is our go-to guy for scholarly questions and answers, and he teaches everyone how to tie new knots. While Mal has a kind, helpful nature, be warned that he will reign in any Scrabble game!
Alec’s first year at RLR was in 2018 and boy did he wow us! His approach is calm and collected but he has plenty of energy and enthusiasm to tackle any task we ask him to. Native to New Hampshire, we don’t know if we will ever give him back! Being an avid photographer, camper, and snowboarder, Alec is always planning his next wilderness escapade. We knew he was going to be a great addition to the crew when he came to visit with a friend in the winter of 2017/18 and continued to visit anytime we would allow it. He is now a year-round staffer and we couldn’t be happier!
Truck Driver / Front Desk Receptionist
Our very own Wild Wandress! Heather found Ross Lake in the spring of 2020 and fell in love … We’re pretty sure she likes us a bit too. Heather quickly became a crew-go-to! She tackles any challenge put in front of her AND she keeps us all on our toes with new exciting adventures and lots of laughs. Often spotted camping, hiking, or meditating in nature, you will always find her wearing a smile. When she's not playing in the wilderness, Heather is a foodie who loves connecting with friends, singing and will never turn down a dance party! Long story short we are not letting this fun, spirited best selling author leave us without putting up a fight!!
Tom and Carol Barnett
How can you sum up the legends in one paragraph!?
There is so much we could say about how wonderful they are and there are probably a billion and a half fun amazing quirks we could share! So what we ARE going to say is how thankful we are for the time and love they have given us over the years and the continued support they continue to offer us today. We can never repay our gratitude… but we will also never actually let them retire either!
Resort Fur Babies
Professional Shadow of Lucas
Lovingly known as Lucas’ shadow, Ella has been coming to Ross Lake since 2011 but became a full-time resident in 2015. She keeps a close eye on Lucas and only leaves his side when it’s rainy to sleep under the office desk with Baily. Her only curse in life is being so shy yet so fluffy that everyone wants to pet her (she is so fluffy!) Ella is currently a social media sensation; she is always getting her picture taken and she absolutely adores boat rides … sometimes it is hard to get her to get out of the boat!
Luna is a typical CAT. She only wants to be touched if you don’t want to touch her and NEVER wants to be pet if you do. All things considered, she should be fired from her job because she basically sits in the sun on Lucas and Baily’s porch all day long. She truly IS a cat!
Meet the newest member of our Ross Lake family Kuba! He began his RLR career in January of 2020 at only four months old. His tagline is (and may always be) ‘he’s a baby and still learning his manners… sorry in advance’. Kuba is full of energy and always looking for a table to snag a treat off of. He loves to roam the docks looking for his next mischievous adventure and taking long naps on his back in the office doorway.
Chief Alarm System Engineer
Warming our hearts and any willing lap since 2009 is our crew member Scootie. On sunny warm days, she likes taking boat rides with Malachi and is the proud keeper of fuzzy blankets, fluffy pillows, and loves sunbathing. She loathes getting her nails trimmed and doesn’t enjoy her raincoat too much (it’s so itchy!) Scootie's favorite thing to do is letting us know when someone new has arrived at the resort… and when a boat drives by… and if no one arrives… okay maybe she is really just letting us all know she is here!
Alarm System Operator
Don’t let his size fool you, Loki has a BIG dog personality packed into a little dog frame. He quickly moved up the ladder as the official security officer at Ross Lake Resort. He impressed management so much and has since become the lead Alarm Operations Operator. Loki firmly believes he is the biggest dog in town and only has two speeds, sleep and RUN! Loki has also been dubbed “The annihilator” of squeaky toys and “the Destroyer” of dog lovers’ hearts.